- After you have made your order, you will receive and e-mail with info about your order.
- If your order is made before 15.00 on a weekday, it will in most cases, be shipped out the same day.
- When your order has been shipped, you can track your order to see how long the delivery will take.
Most orders a delivered within 2-5 days in all of Europe.
We use GLS for everything.
Australia
Austria
Belgium
Bulgaria
Canada
China
Columbia
Croatia
Cyprus
Denmark
Estonia
Faroe Islands
Finland
France
Germany
Great Britain
Greece
Greenland
Hong Kong
Hungary
Iceland
Ireland
Israel
Italy
Ivory Coast
Japan
Latvia
Lithuania
Luxemborg
Malaysia
Malta
Mexico
New Caledonia
Norway
Oman
Poland
Portugal
Romania
Russia
Singapore
Slovakia
Slovenia
Spain
Sri Lanka
Sweden
Switzerland
The Netherlands
The Philippines
Turkey
United Arab Emirates
USA
Discount codes
We are not able to withdraw the discount manually from your order, if you forgot to use your discount code. In most cases you are able to save your discount code and use it later for another order.
Make sure that the minimum requirements for the discount code is meet.
If you are still having issues, please contact customer service.
Order
If you have changes to your order, please call us on: +45 3169 0445, it is open all weekdays from 09.00-15.00
Please note: We cannot guarantee that we can make changes to your order.
After we have packed and shipped out your order, you will receive an email with tracking number.
- Make sure to
Pack the item securely.
- Include a note with you invoice number, and what you want regarding your return.
- Send the package back to us, to the address below.
Sissel Edelbo ApS
Lyngvej 1B
9000 Aalborg
Danmark
After we have processed your return, you will receive a refund within 2-4 days.
If you have a claim, please send an email to webshop@sissel-edelbo.com with you order number, a description of the issue together with some photos.
Since most of our products are unique, it is not possible to exchange it to a different size.
General
If you bought a Sissel Edelbo product in a store, you will need to contact the store to return it.
The short answer is no. Since most of our products are unique, it will most likely not be back in stock, unless it is returned by a customer.
Payment
- Visa/Dankort
- Visa
- VisaElectron/Debit
- MasterCard Debit
- MasterCard kredit
- Maestro
- ViaBill
- ApplePay
- Mobilepay
We will withdraw your money after your order has been packaged and shipped out.